The Waters – Clinical Triage Nurse
- Telehealth Triage (RN)
- Posted 1 week ago
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Job Detail
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Job ID 2930
Job Description
The mission of The Waters is ‘To create a sense of community where everyone THRIVES’
We recognize that every team member is a direct reflection of The Waters. Attracting and investing in professional, caring, and compassionate team members is essential to our mission. We want our team members to feel inspired and to THRIVE, just as our residents do.
Why The Waters?
- Developer, Owner, and Operator
- Full array of benefits (medical, dental, vision) available the first of the month following the date of hire
- Company paid Short and Long Term Disability
- Company provided HSA contribution PLUS matching dollars
- Healthy Savings and Rewards Programs
- Behavioral and Mental Health Resources
- Generous PTO Policy-Available for use on day 1
- 401K Match Automatically fully vested
Position Summary:
The Clinical Triage Nurse is a remote support role to on-site team members and Assisted Living
residents who require nursing or emergent consultation after business hours. In this role, the triage nurse
will support the Directors of Health and Wellbeing in upholding, reinforcing and ensuring clinical excellence
continues throughout all hours of care.
Primary Responsibilities:
- Provides clinical assessment and intervention using the nursing process and The Waters Senior Living
policies and procedures to ensure consistency and improve health care outcomes for residents.
- Evaluates and assesses resident’s health care needs based on resident’s signs and symptoms, utilizing critical thinking skills.
- Ensures appropriate triage phone assessment, direction, and action for resident’s medical situations based
on information provided by the caller.
- Ensures appropriate communications between team members, family, and providers to coordinate
resident health needs as assessed in the triage on-call role.
- Obtains appropriate input and direction from the provider as needed to determine the best clinical course
of action and recommendation for specific resident health care needs.
- Accurately documents in the electronic health record (EHR), including but not limited to:
triage assessment, changes to plan of care, caller agreement/response to the plan, any actions
and interventions and the resolution of each interaction.
- Assures that pertinent medical information is forwarded to proper departments for continuity of resident
care, by completing a nightly report for each community.
- Responsible to uphold financial integrity through billing triage services as appropriate for each
state.
- As needed, performs other nursing functions as assigned, including resident chart audits, etc.
- Attends regularly scheduled in-services, team member meetings, and educational opportunities.
The Waters is an equal opportunity employer proudly committed to a diverse workforce. The Waters participates in E-Verify.
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