Insight Global is seeking REMOTE Telephonic Triage RNs to provide a 24/7, 365 days service for 9.8 million TRICARE beneficiaries, located both in the continental United States, as well as overseas. This is an inbound call line where veterans and their families can discuss symptoms and other health concerns with Registered Nurses (RNs), and be triaged to the right place, such as home care etc. Helping military beneficiaries make more informed choices about how and when to access health care services is one of the government’s objectives with this contract. First call resolution is priority. RNs assigned to this contract will leverage a URAC-accredited model, proprietary clinical protocols, and health information content.
Must Haves:
- Former Remote RN Telehealth or Telephonic Triage experience
- Active, unrestricted Compact RN license issued in the state you reside in
- Minimum 3 Years of RN experience