The Triage Nurse (RN) will be part of a multidisciplinary team supporting general care processes, providers, and patients in an ambulatory community-based setting. The Triage Nurse is responsible for evaluating and assessing patient’s health care needs based on telephonic evaluation and assessment of patient reported signs and symptoms. The Triage Nurse must be familiar with multi-state NPA, understand delegation processes in multiple states, and be able to obtain multi-state licenses. The Triage Nurse must meet minimum quality and productivity standards as defined by DispatchHealth.

Schedule

• Hours of operation: 5:00 am- 11:15 pm MST Monday- Sunday.
• Shift Length: Either four 10 hour shifts or five 8 hour shifts.
• 100% remote opportunity, equipment provided.
• 40 hours per week

Pay

$33.65/hr- $38.94/hr.

What You’ll Do

• Provide telephonic clinical assessment to determine ability to be safely seen in the home for acute care visit.
• Serve as a clinical resource for non-clinical call center staff.
• Serve as a clinical liaison for patients, families, primary care providers and other members of the patient’s care team.
• Assessment and provision of care using telecommunication devices.
• Application of the nursing process in telehealth care.
• Delivery of culturally sensitive, age-specific care to identified populations.
• Use of clinical decision support tools.
• Demonstration of problem-solving, prioritization, collaboration, and customer relation skills.
• Communication skills: both written and verbal to include effective listening, negotiation, counsel and crisis management.
• Handle multiple in bound calls/ multiple phone lines.
• Ability to thrive working with technology.

What You Need

• Bachelor of Science Degree of Nursing from an accredited nursing education program is required.
• Minimum of 3 years experience as an RN in an Emergency, ICU, PCU, critical care or Urgent Care setting strongly preferred.
• Minimum of 1 year of experience in telephone triage strongly preferred
• Active compact RN license required and must reside in a compact license state.
• Ability to obtain multistate licensure outside of compact state required, as needed.
• BLS certification from the American Heart Association (AHA).
• HIPAA compliant dedicated workspace, free from distration and allowing for uninterrupted focus is required.

Who We Are

DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare. A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service. DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient’s care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need. Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes. DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape.

DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status. DispatchHealth offers a comprehensive benefits package, including medical, dental and vision insurance, 401k, paid time off, family medical leave and short-term disability leave.

Our Mission

We deliver trusted, compassionate care to all in the comfort of home.

Our Vision

Building the world’s largest in-home care system.

Our Values are embodied in The DispatchWay

• Courage to advocate for our patients and each other
• Innovation to trailblaze a new path for healthcare
• Integrity to create a respectful and inclusive environment
• Compassion to provide quality, safe and excellent care

Connect With Us

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Job Post Information* : Posted Date

7/1/2024