Welby Health

Care Coordinator

Posted on

December 9, 2024

Job Type

Full-Time

Role Type

Clinical Operations

License

None Required

State License

California

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Company Description

We are a dedicated group of individuals focused on helping patients and physicians improve outcomes relative to diabetes and hypertension through behavioral triggers with the patients. Through a combination of clinical and social data centered around the patient, we can generate a smarter care plan for our users centered around the total patient. Incorporating social and behavioral influencers along with clinical data from the EMR, and pushing back to the consumer in a very user-friendly way. We are here to transform healthcare by centering on the patient first, but also creating a valuable ecosystem for the physician as well.

Job Description

We are seeking a highly motivated and compassionate Patient Access Representative to join our growing healthcare team. In this role, you will serve as the first point of contact for patients, ensuring a smooth and efficient onboarding experience.

Requirements

2+ years of experience in a medical setting Understanding of medical insurance, including Medicare billing 2+ years of experience with EMRs Excellent communication and interpersonal skills Proficient in computer systems and data entry Preferred Qualifications: Medical Assistant certification preferred Digital Health Experience: Experience working with digital health technologies and platforms is highly desirable. Start-Up Experience: Experience working in a fast-paced, early-stage start-up environment is a plus. Billing and Value-Based Care: Experience with healthcare billing and value-based care models is a significant advantage. Additional Requirements: Passion for improving patient care and outcomes. Understanding of remote patient monitoring and chronic condition management.

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Responsibilities

Enroll patients in the Welby program, collecting demographic and insurance information Verify insurance eligibility and benefits, accurately documenting details Obtain pre-authorizations and referrals as needed Educate patients on financial responsibility and payment options Provide excellent customer service and address patient inquiries

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