MEDICAL ELIGIBILITY SPECIALIST

Degree in nursing or a directly relevant field, or equivalent experience in a healthcare setting. Certification as EMT, Paramedic, or a directly related field. Respiratory Therapist or equivalent work experience. Certified Tissue Banking Specialist (CTBS) is preferred. Previous experience in the tissue or organ donation processes is desired. Skills and Abilities: Demonstrate ability to work with sensitive information and respond promptly while maintaining confidentiality. Proficient in reviewing medical information and communicating efficiently across multiple channels. Ability to navigate multiple software systems, programs, and communication tools effectively. Strong verbal and written communication skills, with the ability to convey complex information clearly. Excellent interpersonal and customer service skills to build rapport with diverse stakeholders. Exceptional organizational skills and attention to detail to manage multiple tasks efficiently. Strong time management skills to effectively meet time-sensitive needs. Robust analytical and problem-solving skills to address challenges effectively. Ability to prioritize tasks and delegate responsibilities when appropriate. Capability to function effectively in a high-paced and occasionally stressful environment. Proficient in the use of Microsoft Office Suite or related software applications. Commitment to providing excellent customer service to a diverse audience. Physical and Technical Requirements: Requires the use of IDN-issued equipment and a physical Ethernet cable connection from the wall to the workstation. Prolonged periods of sitting and working at a computer. Must maintain availability for communication 24/7/365 to respond to urgent needs. Must receive required vaccines based on outlined schedules to protect our employees, healthcare personnel, donors, recipients, and families we may come into contact. Organizational Responsibilities: It is required that IDN employees demonstrate commitment to the mission and vision, maintain effective communication, exhibit teamwork, respect diversity, follow policies and procedures, maintain confidentiality of all donor, recipient and organizational information, demonstrate accuracy and thoroughness while meeting productivity standards, observe safety and security procedures, be consistently punctual and dependable, actively participate in performance improvement activities and continually demonstrate behavioral expectations and core values. Employee’s obligation to maintain the confidentiality of information shall survive the termination of employee’s employment with IDN. All requirements are subject to modifications to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by my supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, I know that I must possess the abilities or aptitudes to perform each duty proficiently. I realize neither the job description nor this document creates an employment contract, implied or otherwise, other than “at will” employment relationship.

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