Stepping Stone Advocacy Services

Nurse Patient Advocate

Posted on

January 12, 2025

Job Type

Contract

Role Type

Case Management

License

RN

State License

Maryland

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Company Description

Job Description

We are seeking a dedicated and compassionate Nurse to join our Nurse Patient Advocate team. The Nurse Patient Advocate serves as a trusted liaison between patients and the healthcare system. They assist clients in navigating complex medical decisions, ensuring they receive personalized, high-quality care. This role combines clinical expertise with compassionate advocacy to help clients understand their options, communicate effectively with providers, and make informed decisions. This is mostly a remote position with some local travel. Willing to provide training for this position for Nurses interested in pivoting to this role as a Nurse Patient Advocate. This is an as-needed position and part-time with flexibility. Perfect for those that do not need full time or salaried position.

Requirements

Qualifications: Registered Nurse (RN) license in good standing. Minimum 7 years of clinical nursing experience in a hospital, outpatient, or community setting. Experience in case management, care coordination, or patient advocacy preferred. Skills and Competencies: Strong communication and interpersonal skills to connect with clients and healthcare teams. Critical thinking and problem-solving abilities to navigate complex medical and administrative systems. Empathy and compassion, with a client-centered mindset. Organizational and time management skills for handling multiple cases. Proficiency in medical terminology and understanding of healthcare systems and insurance processes.

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Responsibilities

Assist clients in understanding diagnoses, treatment options, and care plans. Advocate for clients’ needs during medical appointments, hospitalizations, or other care settings. Educate clients and families about healthcare rights and available resources. Facilitate communication between clients, families, and healthcare providers. Coordinate referrals, second opinions, or specialist appointments. Ensure continuity of care across different healthcare settings. Provide clients with evidence-based information to support informed decision-making. Educate clients about managing chronic conditions, medications, and preventive care. Resolve billing or insurance issues, including appeals and denials. Identify and connect clients to community resources, support groups, or financial assistance programs. Help clients develop personalized healthcare plans tailored to their needs and goals. Maintain confidentiality and adhere to ethical guidelines, including patient-centered advocacy principles. Stay current with developments in healthcare policies, treatments, and advocacy best practices. Marketing and networking experience a plus

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