Call Center Nurse (RN-BSN) - Remote

Ready to Bring Your Acute Care Skills Home? Join Our Remote RN Team Supporting Our Military Communities! Are you a seasoned ER or Med-Surg nurse looking for a meaningful, mission-driven role that lets you care for others without the scrubs and long drives to the hospital? MPF Federal is hiring Remote Telehealth Triage Nurses (RNs) to join our 24/7 Nurse Advice Line—supporting veterans and their families—all from the comfort of your home. This isn’t just a job; it’s your chance to use your clinical expertise, empathy, and critical thinking skills to guide patients through their toughest moments—all while achieving better work-life balance. Pay & Perks $35.00/hr base rate Evening, night, weekend, and holiday differentials may apply 100% Remote – Work From Home All schedules include Saturday and Sunday and do not rotate Shifts Available (Choose Your Schedule!) Day Shifts: 8:00 AM – 6:30 PM (10-Hour) Evening Shifts: 3:30 PM – 12:00 AM (8-Hour) Night Shifts: 12:00 AM – 8:30 AM (8-Hour) Split Shift: 6:00 AM–10:00 AM & 5:00 PM–9:00 PM Next Start Date: May 19th 6 Weeks Paid Training | Monday–Friday, 8:00 AM – 4:30 PM

Triage Symptoms: Assess callers using evidence-based protocols Deliver Immediate Care Advice: Recommend next steps, from self-care to urgent care, calmly and confidently Offer Health Education: Counsel patients on medications, test results, and chronic condition management Crisis Triage: Handle behavioral health, emergency, and complex calls with empathy and grace Document Interactions: Accurately chart calls in our EHR and follow compliance protocols Team Collaboration: Work closely with a supportive leadership team and fellow remote RNs