Xtensys Connected Health Solutions

Clinical Appeals Specialist - Registered Nurse

Posted on

February 12, 2025

Job Type

Full-Time

Role Type

Clinical Operations

License

RN

State License

New York

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Company Description

We are new but mighty. Xtensys, a recently established managed service provider, delivers cutting-edge technology to health systems, starting in NY and expanding beyond. Owned by two industry leaders focused on innovation in rural and community health, we are rapidly growing with several major initiatives underway. We seek a skilled RN Clinical Appeals Specialist to join our team of 500 and support our exciting journey. We value people and are building a culture to match. If you're a collaborative, innovative, and self-directed, we’d love to talk.

Job Description

The RN Clinical Appeals Specialist is a vital member of the Revenue Cycle team, focusing on the administration and coordination of denial reviews and appeal management. RN Clinical Appeals Specialist works as an integral part of the Revenue Cycle team. Responsible for you will be responsible for reviewing and managing clinical denials, including determining whether denials can be recovered and identifying the need for additional appeal submissions. You will play a key role in the resolution of denied claims and work closely with leadership to improve denial management processes.

Requirements

Education: Bachelor’s degree, or equivalent experience In the absence of a Bachelor’s degree, an Associate’s degree with 6 years of revenue cycle experience is required. Experience: Bachelor’s degree a minimum of 3 years of revenue cycle experience or an Associate’s degree with 6 years of revenue cycle experience Proficiency in medical terminology, with working knowledge of ICD10, CPT, and HCPCS codes. Experience with Microsoft Office Suite (Word and Excel). Experience with Epic preferred Skills: Proven experience in clinical denials management, healthcare billing, or coding is preferred. Strong knowledge of payer guidelines, medical necessity criteria, and insurance processes. Ability to analyze and resolve complex clinical denials and reimbursement issues. Exceptional attention to detail and strong organizational skills. Effective communication skills, both written and verbal, for preparing appeals and interacting with internal teams. Ability to work independently and as part of a team. Strong problemsolving skills with a focus on resolution and continuous improvement. Licensure: Registered Nurse (RN) Physical Requirements: Extended periods of sitting. Proficient in repetitive use of hands and fingers.

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Responsibilities

Preliminary Denial Assessment: Make a preliminary determination on whether clinical denials can be recovered and identify the need for additional appeal level submissions. Research & Appeal Preparation: Research clinical denials and prepare comprehensive appeal files in response, ensuring that all necessary documentation is included for review. Denial Analysis: Perform indepth analysis of clinical denials to identify root causes, ensuring that all contributing factors are addressed for successful resolution. Medical Necessity Review: Address denials that require medical necessity reviews, including writing appeals and preparing responses. Appeals & Documentation: Resolve clinical denials by researching and reviewing payer guidelines, and writing and submitting appeals with supporting documentation when necessary. Error Identification: Identify any coding, billing, or reimbursement errors/discrepancies related to denials or aging claims and escalate these issues to the Director of Denials for further action. Financial Analysis: Evaluate denied dollars against expected reimbursement to identify discrepancies and ensure proper financial resolution. Tracking & Trending: Track and trend denial issues, escalating significant cases to leadership to support process improvement initiatives. Special Projects: Participate in special projects as assigned to improve the efficiency of the denial resolution process and overall department performance.

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