ARK Solutions, Inc.
Ark Solutions Inc is looking for EHR Epic Analyst! Position: EHR Epic Analyst Location: Raleigh, NC (REMOTE) Duration: 5+ Months and possibility of extension Seeking a Technical Specialist/ EHR Epic Analyst who is an Epic-certified will perform Epic Application Coordinator/Analyst functions to build the following modules for the new EHR: EpicCare Inpatient - Clinical Documentation including Secure Chat & Rover, Clinical Case Management, and Behavioral Health. The Technical Specialist will serve as the primary build and support contact for the assigned Epic modules. This position is responsible for coordinating all issues that arise during the project for their application and must become very knowledgeable about the organization's policies, procedures, and business operations.
Certified by Epic in EpicCare Inpatient – Clinical Documentation including Secure Chat & Rover, Clinical Case Management, and Behavioral Health app: Required 5 Years Epic implementation or operations support experience: Required 8 Years Health IT experience: Required 8 Years Familiarity with Epic tools: Clinical Case Management, Rover, MyChart Bedside, Behavioral Health, and Epic Monitor Required 5 Years Knowledge of clinical workflows: Required 8 Years Knowledge of the unique clinical & regulatory requirements for behavioral health settings and how these interact with other departments/service areas: Required 5 Years Knowledge of typical billing workflows: Required 5 Years Working knowledge in application development and system integration: Required 8 Years Thorough knowledge of assigned data and the use of its systems via developing through test plans/scenarios: Required 8 Years Skilled in enterprise systems and familiarity with best business practices related to systems: Required 8 Years Working knowledge of security protocols for systems utilized: Required 8 Years Working knowledge of the current architecture of systems and information to troubleshoot problems: Required 8 Years Working knowledge of the business functions and system needs of unit to develop working specifications for software application solutions: Required 8 Years Ability to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updates: Required 8 Years Experience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and quality: Required 8 Years Coordinate and direct computer systems and application design and development: Required 5 Years Experience in assessing user needs through discussion with customer: Required 8 Years Able to convey technical information to client and promote understanding of relevant issues: Required 8 Years Software quality assurance/testing experience: Required 8 Years
Serve as the primary support contact for the application's end-users Work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients. Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions. Evaluate hardware availability and software requirements Identify issues that arise in the application and working to resolve them Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software Identify and implement requested changes to the system Serve as a liaison between end users' workflow needs and Epic implementation staff Maintain regular communication with Epic representatives, including participating in weekly project team meetings Develop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions Review the status of projects and issues on an ongoing basis with leadership Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
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