Manager, Patient Generated Health Data Program - Remote

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Manager, Patient Generated Health Data (PGHD) Program will lead the development and oversight of a system-wide program for capturing and documenting patient-generated health data. This role involves managing Patient Reported Outcomes (PROs) content and tools across various biopsychosocial domains, ensuring that surveys, remote monitoring, and other PGHD elements align with patient care quality, regulatory requirements, payor mandates, and research objectives. The manager will collaborate with stakeholders across City of Hope entities to standardize and harmonize PGHD practices while coordinating with clinical departments, nursing, research, IT, and operations to maintain data integrity and deliver essential health education throughout the patient’s oncology journey. This is a remote position with up to 20% travel, offering an incredible opportunity to shape a highly impactful program in a dynamic and collaborative environment.

Design and oversee the implementation of patient-generated health data (PGHD) across the health system, ensuring compliance with clinical, research, and quality standards. Collaborate with executive stakeholders, clinicians, and operational leaders to align PGHD tools with functional and strategic priorities. Partner with operations and IT teams to ensure seamless integration and technical feasibility of PGHD initiatives. Maintain regulatory compliance, including HIPAA and other privacy and quality reporting requirements. Monitor and evaluate project effectiveness, ensuring alignment with business objectives, timelines, and performance metrics. Develop and support education initiatives to enhance PGHD adoption, training, and patient engagement across clinical and non-clinical teams.