Monogram Health First Manager - Remote

Monogram Health is a next-generation, value-based chronic condition risk provider serving patients with chronic kidney and end-stage renal disease and related metabolic disorders. Monogram seeks to fill systemic gaps and transform how nephrology, primary care and chronic condition treatment are delivered. Monogram’s innovative, in-home approach utilizes a national nephrology practice powered by a suite of technology-enabled clinical services, including case and disease management, utilization management and review, and medication therapy management services that improve health outcomes while lowering medical costs across the healthcare continuum. Monogram has emerged as an industry leader in championing more significant health equity and improving health outcomes for individuals with chronic kidney and end-stage renal disease by increasing access to evidence-based care pathways and addressing social determinants of health. Monogram Health believes in fostering an inclusive environment where employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams and welcome those from all backgrounds and varying experiences.

The Manager of the MH FIRST RN Team plays a critical leadership role in overseeing a team of Registered Nurses who provide essential support to field teams and patients 24/7, facing urgent and complex health concerns. This position ensures the delivery of high-quality care, the effective implementation of processes, and the seamless management of urgent situations. The Manager will lead the MH FIRST RN team in providing the necessary resources, support, reporting, and guidance to patients and their families, ensuring a smooth and efficient response to emergencies and environmental crises. Typical Schedule Seeking a flexible individual to collaborate with the Director on a weekly schedule, typically Thursday-Monday (8 hours/day), and floating coverage.

Oversee the MH FIRST RN team, providing guidance and mentorship to ensure high-quality patient care. Foster a collaborative and inclusive team environment. Coordinate and manage the daily operations of the MH FIRST RN team, ensuring adequate staffing and adherence to protocols. Guide the team in assessing and addressing urgent patient needs, ensuring timely and appropriate interventions. Monitor and ensure compliance with service level agreements (SLAs), annual assessments, care plans, and chart auditing. Serve as a primary point of contact for field staff, care center personnel, and patients, ensuring effective communication. Develop and implement training programs for the MH FIRST RN team to enhance clinical skills, crisis management abilities, and proficiency in documentation and technology. Lead the team's response to emergencies and environmental crises, ensuring preparedness and effective outreach. Track and analyze team performance metrics, providing regular feedback and support for continuous improvement.