Remote RN Health Home Service Coordinator

Proven customer support experience or experience as a client liaison. Strong phone contact handlingskills and active listening. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively.

Performs Outreach Activities for the purpose of enrollment for clients in the health home Assisting with Angel Link client queries and admissions procedures Managing the admissions and coordination for the health home population Maintaining relevant records and documentation as required. Demonstrates an ability to communicate effectively and express ideas clearly and actively listens. Maintains an excellent rapport with clients and clinicians and effectively promotes harmonious interpersonal relationships. Works the after-hours on call phone on some days after normal 9a-Sp office hours including weekend and holidays per business need. Performs other duties as assigned Performance Responsibilities: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. Exercise necessary cost control measures. Strive to maintain positive internal and external customer service relationships. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. Must be able to be depended upon to plan and organize work effectively and ensure its completion. Must be able to demonstrate reliability by arriving to work on time and taking breaks in expected time frames. Expected to meet all productivity requirements. Must be able to demonstrate team behavior and must be willing to promote a team-oriented environment. Must always represent the organization professionally. Just be able to demonstrate initiative, strive to continually improve process and relationships.