Alignment Health
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
Alignment Health is seeking a remote Utilization Management (UM) Nurse - Pre-service (Must have North Carolina LVN / RN License) to join the UM team. As a UM Nurse, you will be responsible for reviewing requests for pre-certification for both inpatient and or outpatient services for all plan members. Works in collaboration with providers, Regional and Senior Medical Directors to assure timely processing of referrals to provide the highest quality medical outcomes that are most cost efficient. If you are looking for an opportunity to join an expanding company, learn and grow, be part of a collaborative team, and make a positive impact in the lives of seniors - we're looking for YOU! Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pacific Time. Weekend rotation: 1 weekend day every 5-6 weeks for 4 hour or 8 hour shift between 8:00AM - 5:00 PM Pacific Time
Required: Minimum (3) years' nursing experience in clinical setting. Minimum (1) year experience UM experience with pre-service. Minimum (1) year experience with managed care (Medicaid and / or Medicare). Minimum 1 year of experience with the application of UM criteria (i.e., CMS National and Local Coverage Determinations, etc.) Minimum (1) year experience in a medical setting working with IPAs, entering referrals / prior authorizations preferred Minimum (1) Experience with the application of clinical criteria, specifically MCG (Milliman Care Guidelines) Education Required: High School Diploma or GED. Preferred: Associates or Bachelor's degree in Nursing Licensure Required: Possess current, active and unrestricted LVN and / or RN license in North Carolina (Compact) Immediately upon hire, must obtain LVN and / or RN licensure in California (non-compact), Nevada, (Non-compact), Arizona (Compact), and Texas (Compact) which will be reimbursed by company. Preferred: CPHQ or ABQAURP, or Six Sigma certification Medical Terminology Certificate. Training Required: None Preferred: Medical Terminology. Six Sigma Specialized Skills Required: Knowledge of ICD-10, CPT codes, Managed Care Plans, medical terminology and referral system (Access Express / Portal / N-coder). Knowledgeable with CMS (Chapter 13) guidelines and regulations. Computer Skills: Word, Excel, Microsoft Outlook Language Skills: Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors. Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly. Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. Report Analysis Skills: Comprehend and analyze statistical reports. Preferred: Bilingual (English / Spanish) Transplant knowledge a plus Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Reviews pre-certification requests for medical necessity and refer to Medical Director any referral that requires additional expertise. Utilizes CMS guidelines (LCD, NCD) to assist in determinations of referrals and utilizes Milliman Care Guidelines (MCG) to assist in determinations of referrals. Maintains goals for established turn-around time (TAT) for referral processing. Initiates single service agreements (SSA) when services required are not available in network. Maintains a professional rapport with providers, physicians, support staff and patients in order to process pre-certification referrals as efficiently as possible. Verifies eligibility and / or benefit coverage for requested services. Verifies accuracy of ICD 10 and CPT coding in processing pre-certification requests. Contacts requesting provider and request medical records, orders, and / or necessary documentation in order to process related pre-service requests / authorizations when necessary. Reviews referral denials for appropriate guidelines and language. Assist medical directors in reviewing and responding to appeals and Grievances Contacts members and maintain documentation of call for expedited requests. Other duties as assigned.
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