Accompany Health

RN Case Manager, Transitions of Care

Posted on

April 11, 2025

Job Type

Full-Time

Role Type

Case Management

License

RN

State License

Michigan

Apply to This Job

Help & Resources

Company Description

Job Description

Transitions of Care (TOC) RNs are a key part of our Accompany Health care model which also includes Physicians, Advanced Practice Clinicians, Community Health Workers, Patient Experience Navigators, RNs, Social Workers, Behavioral Health Clinicians, Psychiatrists, and Pharmacists. Together this team is responsible for providing and coordinating holistic, patient-centered care for an intimate panel of patients with complex medical, behavioral health, and social needs. As a TOC RN, you will help ensure our patients have the care they need after a vulnerable time period post-discharge from the Emergency Department or hospital. As a TOC RN, you will care for patients virtually via video, telephone, or text. As part of the central nursing team, you will help provide transitional care for patients in various cities. You will contact patients who have recently been discharged and conduct a clinical assessment and medication reconciliation, and will help patients who require additional care with scheduling follow up appointments as needed. You will also occasionally contact local hospitals when needed to collaborate with the inpatient team to coordinate safe discharge planning. As part of the TOC role, you may also help provide proactive outreach virtually for some of our complex patients who have frequent admissions. You will support the local care team responding with compassion and empathy, uncovering barriers and connecting patients with appropriate care and resources that can keep them safely at home and out of the hospital when possible.

Requirements

What makes you a fit for the team: Passionate about caring for complex, historically underserved patients with co-occurring chronic and behavioral health conditions in an integrated, multi-disciplinary model anchored in home-based and tech-enabled virtual care. Committed to providing the highest quality, outstanding clinical care to all patients, regardless of their needs. Strong proficiency in using technology and delivering a high caliber of care virtually. Excellent communicator, collaborator and team player who enjoys working in an integrated, multi-disciplinary model. Committed to providing the highest quality, outstanding clinical care and willing to go the extra mile for all patients. Possess high attention to detail as well as adaptability, and is excited to be a part of and contribute to the development of a rapidly evolving, innovative care model. Enjoys continuously learning and adapting workflows to improve patient care. Desired skills and experience Required: Active, unrestricted Registered Nurse license in home state and willingness and certification in good standing and the ability to get licensed in requested states such as Michigan, Colorado or Massachusetts within 90 days of hire date. 3+ years of experience providing clinical services to Adult and/or Geriatric individuals with co-occurring chronic medical and behavioral health conditions, particularly in virtual settings. Demonstrated ability to help a patient adapt new habits, change behaviors, and motivate towards achieving health goals. Comfort with electronic medical record documentation and excited about how technology can support your work and drive ongoing improvement towards new and better care Experience and comfort working within an interdisciplinary care team, and specifically communicating with clinical and non-clinical team members. Preferred: Experience in adult internal medicine, family medicine, geriatrics, palliative care, and virtual care. Experience in transitions of care management for patients being discharged from hospitals, skilled nursing facilities, and behavioral health facilities, including performing detailed medication reconciliation, patient education, and connection/navigation to appropriate services. Experience in behavioral health settings and/or caring for patients with serious mental illness and/or substance use disorder. Experience in trauma-informed care and practices. Experience as an active participant in continuous quality improvement projects. Experience in value-based care organizations

Need help crafting an effective cover letter and resume for this role?

Get access to our expert resources: our proven framework offers successful strategies, helps you find the best-fit positions, craft standout cover letters, optimize your resume, and much more.

Get Started

Responsibilities

Providing post-discharge follow up care for patients virtually via video, telephone, or text Providing patients with education on their care plans and medications. Effectively interpreting and utilizing electronic data tools and analysis to organize daily activities and provide high quality of care Collaborating closely with local Accompany Health teams to ensure continuity of care Establishing and fostering trusting relationships with your patients and ensuring that care is appropriately aligned with their goals and values Collaborating with external hospitals when necessary to collaborate on discharge planning and advocate for patient care aligned with their goals Providing feedback on program design and workflows to ensure we are providing the best patient care possible. Timely and appropriate documentation. Roles and responsibilities may evolve as our care model develops. Occasional in person team building time

Apply to This Job

Help & Resources

Our Resources Designed for Success

Nurses who follow our proven framework increase their chances of landing a remote telehealth role by 5x!

Telehealth

Starter Pack

Telehealth

Pro Toolkit

Telehealth

Mastery Suite

Price

$34 $79 $149

Resume Template Package

Checkmark Checkmark Checkmark
Matching Cover Letter Checkmark Checkmark Checkmark
Matching Reference Page Checkmark Checkmark Checkmark
Resume Tips and Tricks Checkmark Checkmark Checkmark
Resume Optimization Guide Checkmark Checkmark
7 Nurse Resume Examples Checkmark Checkmark
20+ Professional Summary Examples Checkmark Checkmark
How to Structure Unique Career Experiences Checkmark Checkmark

Career Accelerator Success Guide

Checkmark
Lifetime Premium Job Board Access Checkmark
Job Application Tracker Checkmark
1:1 Expert Support & Mentorship Checkmark

Basic

Telehealth

Starter Pack

$34

  • Checkmark

    Resume Template Package

    ATS optimized design for nurses

  • Checkmark

    Matching Cover Letter

  • Checkmark

    Matching Reference Page

  • Checkmark

    Resume Tips and Tricks

ADVANCED

Telehealth

Pro Toolkit

$79

  • Checkmark

    Everything from Starter Pack

  • Checkmark

    Resume Optimization Guide

  • Checkmark

    7 Nurse Resume Examples

  • Checkmark

    20+ Professional Summary Examples

  • Checkmark

    How to Structure Unique Career Experiences

BEST VALUE

Telehealth

Mastery Suite

$149

  • Checkmark

    Everything from Starter Pack

  • Checkmark

    Everything from Pro Toolkit

  • Checkmark

    Career Accelerator Success Guide

    Proven method for landing your dream role

  • Checkmark

    Lifetime Premium Job Board Access

  • Checkmark

    Application Tracker

  • Checkmark

    1:1 Expert Support