Cortex
Remote Contractor RN - Chronic Care Management (CCM) Position Overview: We are seeking a dedicated and detail-oriented Registered Nurse (RN) with a compact state license to join our team as a remote RN specializing in Remote Therapeutic Monitoring and Principle Care Management. The ideal candidate will have exceptional patient phone-side manner, strong documentation skills, and the ability to build rapport and trust with patients while working independently in a remote environment.
Valid Compact (multi-state) U.S. RN license (required). Prior experience in Chronic Care Management or Remote Patient Monitoring (RMP) is a plus. Proficient in using computers, EMRs, and related systems. Exceptional interpersonal and communication skills (both written and oral). Reliable, detail-oriented, and able to follow standard operating procedures. Positive, professional, and team-oriented attitude. A dedicated quiet workspace with high-speed, reliable internet. Access to a working and up-to-date computer or laptop, along with a quality headset.
Provide high-quality services to assigned patients. Complete patient caseloads efficiently each week, adhering to company guidelines and SOPs. Maintain exceptional patient interactions via phone, building trust and rapport with empathy and professionalism. Document all patient encounters accurately and comprehensively in accordance with program requirements. Collaborate with the care team and other healthcare professionals as needed to ensure continuity of care. Utilize strong computer skills to navigate software systems, maintain patient records, and communicate effectively.
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