Telehealth Triage Nurse

Octiva Healthcare is a telemedicine company that provides 24/7/365 clinical support to patients in need of timely care and advice. Our mission at Octiva is to provide around-the-clock healthcare that meets the highest standards of clinical excellence and patient experience. We ensure our services are accessible from any location and in any language, embracing a culture of compassion, clear communication, and strict compliance to security. Our goal is to be a constant in our patients' lives, available 24/7, delivering care with a personal touch.

Job Description **Please see pay range before applying** Octiva Triage Nurse – Fluent Spanish Speaking Required Active Califonia RN license Required at time of Application Compact License Required The ideal candidate has a strong background in clinical nursing and outstanding patient communication skills. The Triage Nurse is a part of the clinical care team which includes nurses, advanced practice providers, and physicians. This position practices nursing via the telephone, utilizing your nursing skills and training , input from physicians, and approved telephone nursing guidelines and protocols. The functions of this position include electronic prescription refill, triage to the most appropriate level of care, providing nursing advice and self-care treatments, identifying resources, and performing nurse follow-up activities. All duties and responsibilities fall within departmental and organizational guidelines and are within the scope of practice as defined by the Board of Registered Nursing and in compliance with state laws and medical nursing standards of care.

Evaluate patients on the telephone, offer nursing advice, and triage to the appropriate level of care, including referral to an emergency room or local urgent care, transfer to our own telemedicine provider, or scheduling an appointment with their regular physician. Perform telephonic evaluation of each patient with symptoms to determine the risk of serious illness or injury, and the appropriate next step in care. Follow clinical protocols and guidelines implemented by Octiva Healthcare and/or our partner clinics. Access patient’s medical chart through each clinic’s Electronic Medical Record in order to review needed information and to document treatment plan and advice provided. Perform all other duties as required or assigned.Qualifications: