Pacific Cancer Care

Triage RN (Remote)

Posted on

March 22, 2025

Job Type

Full-Time

Role Type

Triage

License

RN

State License

California

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Company Description

Pacific Cancer Care has provided superior care for patients for nearly 50 years. We make every patient our priority. We are a family here at PCC, each member of the team cares deeply, often for a very personal reason, and that means a lot to our patients Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.

Job Description

TRIAGE RN - REMOTE POSITION Manage chemotherapy side effects and oncological emergencies via telephone triage assessment. Telephone and in-person assessment which includes the determination of optimal time and location for patient management (ER, clinic, homecare) and follow-up care as required. Prescribe and communicate treatment plans and patient teaching in accordance with established protocols.

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Responsibilities

Triages phone calls according to acuity; gives or obtains sound nursing advice/medical response to patient inquiries same day as call (90% of the time) Notifies MD of urgent/critical findings for response within 30minutes. Identifies patients which need to be sent to the emergency room. Responds to patient requests for refill prescriptions, lab or radiology results in a timely fashion. Provide clarification on physician prescriptions to outside pharmacy as necessary. Coordinate referrals to external service providers as needed (home health, DME, etc.); ensure necessary services have been established. Demonstrates an understanding of the most commonly used oral chemotherapy and targeted agents and the potential side effects. Provides patient and family education regarding individual drugs, potential side effects/toxicities and management. Ensures that follow up calls are made to patients on oral agents to ensure compliance and assess for toxicity. Submits prescriptions to specialty pharmacy and obtains prior authorization as required. Completes referral paperwork, ensuring that documentation is thorough and complete including MD signatures. Demonstrates the ability to navigate system (ONCO EMR) to obtain pertinent information. Ability to correctly add tests, activities and medications. Demonstrates knowledge of community and on- line resources, providing information and referral for patients and families as required. Participates in INR monitoring and dosing. Reviews lab results and adjusts Coumadin as appropriate in line with established guidelines and/or MD recommendation. Ensure that Death Certificate worksheets are completed and have appropriate MD signature. Generate sympathy cards, gaining appropriate signatures and sending out to family members. We are looking for an organized, highly disciplined and self-motivated individual able to communicate and coordinate effectively with patients, management, and team members over phone, email, and Zoom/Teams. Manage time effectively. Meet work performance and/or productivity levels whether onsite or teleworking.

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