Sutter Health
Position Overview: The Home Health Clinical Referral Nurse serves as the initial point of contact for potential home health patients, working closely with our clerical home health coordinators. This role is pivotal in managing new referrals and ongoing follow-ups, acting as a liaison between patients, families, and referral sources. This position is eligible for mobile/remote work if you meet eligibility requirements. Remote/Mobile Work: Eligible for work from home with reliable power and internet services and if you meet eligibility to work remote (example, dedicated office with door that closes, cannot be a primary care-giver during business hours. On-Site Requirements: Occasional on-site work may be required for training or other purposes if within driving distance to the center.
EDUCATION: Graduate of an accredited school of Vocational Nursing CERTIFICATION & LICENSURE: Unencumbered LVN-License Vocational Nurse license for state you reside Must have or obtain an LVN-License Vocational Nurse of California within 3 months of hire, company sponsors and assists with this. TYPICAL EXPERIENCE: 1 year recent relevant experience.
Referral Management: Receive and process referrals for patient care, ensuring timely and consistent admissions. Communication: Make and take calls for new referrals and follow-ups, maintaining clear communication with patients, families, and referral sources. Collaboration: Work closely with referring hospitals, physicians, board and care facilities, skilled nursing facilities, and other healthcare providers. Data Entry: Enter referral information into the Electronic Medical Records (EMR) system and create initial orders to facilitate the start of care. This is a fast-paced work environment that requires our nurses to be able to work in 2 separate charting systems, manage emails, communicate with multiple teams and leaders, and operate Excel documents. Customer Service: Utilize and promote excellent customer service skills in all interactions. Team Interaction: Collaborate with referral center staff, home health, Advanced Illness Management (AIM), and hospice staff across offices.
Advanced
Basic